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If you don’t find the answers to your questions here, give us a call, 720-204-6083.
Licensed home care providers, such as HomeCare of the Rockies, Inc., provide companionship and non-medical personal care such including incontinence care, meal preparation, activities of daily living, light housekeeping, and other needs and services, delivered to older adults living in private homes, apartments, assisted living communities, rehabilitation facilities, and even hospitals.
Home health care includes medical care delivered to homebound patients by medical professionals such as doctors, therapists, nurses, and other skilled medical staff. They provide wound care, injections, therapy and other medical procedures and care during scheduled in-home appointments with the patient, for a limited amount of time. Once the appointment is completed, medical staff leaves.
Home care providers, like our caregivers, stay on-site and assist with non-medical care tasks and often work in cooperation with home health professionals to help seniors. Caregivers assist the senior daily or several times a week and help with the household tasks and routines, and activities of daily living so the older adult can live as independently as possible. Our caregivers are available for overnight shifts and extended daytime hours to ensure the safety and comfort of our clients.
Call us at 720-204-6083. We’ll ask questions to learn more about your specific care needs and schedule a complementary, in-home assessment to discuss a care plan, hours of care, and answer any of your questions. Then, with a service agreement in place, we’ll develop a customized care plan to support your loved one.
It takes about 24-hours from the time you place the initial call to the time we can have a qualified caregiver in your home. Usually, we are able to schedule a care assessment within hours and once that is completed and you have a service agreement, we will schedule your caregiver.
Yes, every one of our caregivers is enrolled in the innovative HomeCare 100 Professional Caregiver Training Program, the only training of its kind in the region. Through classroom sessions and hands-on practice they learn about the aging process, how to conduct safe transfers, prepare nutritious meals, assist with bathing and hygiene care and other activities of daily living. They are also trained to enhance comfort, create meaningful activities, and engagement, and provide the kind of companionship that enhances the quality of life for our clients.
Yes. Every caregiver receives training specifically in dementia care.
After applying, potential caregivers are interviewed and screened through an extensive process. We are looking for individuals who are warm, compassionate, and patient and have a genuine desire to connect and make a meaningful difference in the lives of older adults. Then, caregiving candidates undergo a criminal background check, drug screening, and reference check. If they will be transporting the client, we also check to make sure they have a valid driver’s license, clean driving record, and up-to-date insurance.
We know our clients like working with familiar faces. Often, you’ll be working with a couple different members of the care team so we can honor our caregivers shift schedules, vacation time and holidays. Every member of your care team will be trained and qualified to help and they all work together to make sure they are up-to-date on your loved one’s care needs, routines and preferences.
Absolutely. Our caregivers are available 24/7 and there is someone to take your call at any hour. We are here when you need us.
Then we will do it. We are here to support you and your loved one. When circumstances change, we can change the plan and care visits to accommodate those needs.
Yes. Your loved one’s care and comfort is our priority and we work hard to match the needs, preferences, interests, and personality of your loved one to a caregiver who shares those qualities in the hopes of making a comfortable connection. But, if the match isn’t working, please let us know. We will make another match.
Yes, you can log into the ClearCare Family Room to get real-time updates about your loved one’s caregiver, activities, schedule, and other details. You can even pay invoices through this application if you prefer.
Your caregiver will also be a great resource for information and available to discuss things with you while they are in the home. And, you can call our care managers and office team anytime to discuss care changes or questions, and any scheduling or billing issues.
Care Managers are also available for one-on-one meetings in our office.
You can call us day or night at 720-204-6083. We have people answering the phones and we will get back to you ASAP.
Beginning in 2019 Medicare advantage plans are offering limited coverage for some home care services. But, it’s unlikely Medicare will cover the full costs of home care. For more information about Medicare coverage, go to Medicare.gov.
Yes, most long-term insurance policies do cover some of the costs of home care, but policies and benefits vary widely. Still, even a limited amount of coverage can help offset the costs. We can help you activate your coverage and secure your reimbursement, by filing the necessary paperwork and documentation so you don’t have to worry about the red tape.
HomeCare of the Rockies will send you a detailed, itemized invoice every two weeks. You pay the company directly with a check, credit card, or ACH payment.
No. You do not pay caregivers, nor do they accept tips or gifts.
No. There is no long-term contract. You can add hours as needed and cancel any shift more than a day in advance without charge. Shifts cancelled 24 or fewer hours before a shift is scheduled to begin will be charged the regular shift rate.
Yes. HomeCare of the Rockies is an insured and licensed provider of home care and our caregivers are insured through the company.
This is part of our Mission, Vision, and Values, to be Response-able. This means we support our clients, back up our caregivers and we are available, and accessible to discuss any questions, concerns, or ideas about your loved one’s care and comfort — at any time.
You can count on us to abide by our HomeCare of the Rockies mantra “We hear you, we’re on it, and we’ll keep you in the loop.”